By American Society of Association Executives (ASAE)

ISBN-10: 0880343419

ISBN-13: 9780880343411

ISBN-10: 1118834240

ISBN-13: 9781118834244

ISBN-10: 1118891295

ISBN-13: 9781118891292

ASAE's signature consultant for winning institutions, revised and updated

This replace of ASAE's all-time bestseller keeps the unique book's specialize in the disciplines that outline outstanding institutions and gives a few insights on how these impressive corporations fared in gentle of the commercial demanding situations within the intervening years because the unique ebook used to be published.

Based on 15 years of information and unique, aim examine adapted to the organization community's wishes, 7 Measures of Success presents empirical information and 7 good fortune elements universal between visionary nonprofits. flip your company from usual to awesome and realize how to:

  • Inspire a purchaser service-oriented culture
  • Align services and products along with your mission
  • Process suggestions from individuals and use the knowledge to carry results
  • Take activities that place your company to evolve quickly

Without query, it is a must-read ebook for all degrees of organization professionals.

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Extra resources for 7 measures of success : what remarkable associations do that others don't

Sample text

Therefore, they ensure internal dialogue continually takes place throughout the organization about its ◆ ◆ ◆ ◆ ◆ ◆ ◆ E V E R Y O N E AT T H E TA B L E By all accounts, the board and staff of the American College of Cardiology (ACC) have always had a solid, respectful relationship. “What has changed is what the staff can contribute—and that’s no longer just the logistics of organizational arrangements,” reported one long-time employee. “Now there’s more of a partnership between staff and the board in terms of feedback about the marketplace.

In other words, do members really want it? Does it make financial sense? • How would the potential product or service better serve the member while fitting into the overall portfolio of what SHRM currently offers? SHRM’s director of strategic planning tracks all association products and services, categorizing them by area—such as diversity training or leadership training— and by cost to the member—either for-free (such as the monthly magazine and website access) or for-fee (such as the annual conference and training courses).

In the intervening five years between editions of this book, four of the nine remarkable associations (44%) experienced a decline in membership. The Ohio Society of CPAs saw declines in several of its membership categories, with a total decrease of about 4 percent. 6 million members it reported in 2006. Of the other five associations, several registered significant growth. The American College of Cardiology, for example, added 7,000 members—many in new membership categories—and experienced a 54 percent increase in annual revenues.

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7 measures of success : what remarkable associations do that others don't by American Society of Association Executives (ASAE)


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